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Rs II Guesthouse, Phnom Penh
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Key details
About the Hotel
#29, Street 178 ( Next To Royal Palace And National Museum), Chey Chumnas Commune, Doun Penh District, Phnom Penh,
Phnom Penh,
Cambodia,
Phnom Penh Municipality
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Coffee Spot
“The hotel's coffee shop was a delightful find, offering a relaxing atmosphere and delicious drinks perfect for starting the day.” view full review
Comfortable Stay
“The rooms were very quiet, providing a serene escape after a long day out, ensuring a restful night’s sleep.” view full review
Helpful Room Change
“When we arrived and found our rooms were in separate buildings, the staff swiftly arranged to move us to adjacent rooms at no extra cost, which made our family trip much more enjoyable.” view full review
Stable Connectivity
“The WIFI connection was excellent, allowing me to stay connected and share my experience without any interruptions.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Coffee shop
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
#29, Street 178 ( Next To Royal Palace And National Museum), Chey Chumnas Commune, Doun Penh District, Phnom Penh,
Phnom Penh,
Cambodia,
Phnom Penh Municipality
Map view
#29, Street 178 ( Next To Royal Palace And National Museum), Chey Chumnas Commune, Doun Penh District, Phnom Penh,
Phnom Penh,
Cambodia,
Phnom Penh Municipality
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly staff
Great location
Poor dining options
Room issues
7.4/10
Very good
Rooms
6.1
Location
9.2
Service
6.2
Dining
5.5
Guest reviews
7.4/10
based on 25 reviews
6.0
6.0/10 based on 433 reviews
Aiden
United Kingdom,
December
2024
6.6/10
My stay at the hotel was a mixed bag. The location is absolutely superb, just a few minutes' walk to the Royal Palace and the riverside, making it really convenient to explore the city. However, I found the rooms to be quite claustrophobic with no windows, which was disappointing. The service was a bit hit or miss; while some staff were helpful, there were moments of rudeness that left me feeling uneasy. Overall, if you're looking for a great location and can overlook some service issues, it might still be worth considering.
Rooms
5.0
The rooms felt very small and claustrophobic, especially since there were no windows and the lighting was poor. This made my two-day stay a bit uncomfortable.
Service
5.0
The service was a mixed experience; while they helped with certain bookings, there was a lack of politeness and they weren't much help with directions.
Location
10.0
The location is fantastic, just a short walk to major attractions like the Royal Palace and the riverside, which made sightseeing easy. It's also close to eateries and shops.
Dining
6.0
The dining options were quite basic, but it wasn’t bad, especially if you can snag a little table outside to enjoy the atmosphere.
Facilities
6.0
The hotel had standard facilities but nothing outstanding to elevate the experience.
Logan
United Kingdom,
December
2024
5.8/10
I had a mixed experience at this hotel. While the location was central and easy to access, the rooms were smaller and older than expected, which was disappointing. The staff was friendly but often hard to find, making service inconsistent. Overall, it was a decent place, but I expected a bit more for the price.
Rooms
5.0
The rooms were smaller than the pictures suggested and felt quite old, with worn sheets and towels.
Service
5.0
Service was inconsistent; staff were friendly when found but hard to locate, and I had a bit of trouble with managing laundry.
Location
9.0
The location is very central, close to tourist spots and restaurants, making it easy to get around the city.
Dining
6.0
The dining options were okay, with a decent selection, but it could be better.
Facilities
5.0
The hotel had basic facilities but nothing that stood out as exceptional.
George
United Kingdom,
December
2024
8.6/10
The hotel is located in a fantastic area, just a short walk from both the royal palace and various shops and restaurants. My room was spacious and very quiet, making for a comfortable stay. However, I found the service to be lacking as staff didn't always check in with us and it was challenging to find anyone when needed. Overall, the hotel offers good value for money given its central location.
Rooms
8.0
The room was quite big, quiet, and comfortable, with a clean bathroom that had great water pressure.
Service
5.0
While the staff were friendly when encountered, I was surprised that no one asked if we needed fresh towels or toilet paper, and it was difficult to find staff when needed.
Location
9.0
The hotel's location is ideal for exploring, as it is close to the museum, palace, and many restaurants.
Dining
7.0
The dining was in a separate building, which was a bit inconvenient, but the food, especially the chicken sandwich, was quite nice.
Facilities
6.0
The facilities were adequate, though I did not find anything particularly standout.
Joseph
United Kingdom,
December
2024
8.8/10
The hotel has a superb location, just a short walk from the main city's attractions and the riverside. The rooms offer great value with decent amenities like air conditioning and a mini-fridge. However, the service was a bit lacking, with staff struggling to communicate effectively. Overall, it's a solid choice for budget travelers, but be prepared for some inconveniences.
Rooms
7.0
The rooms are great value for the price, featuring reasonable bathrooms, good air conditioning, and a mini-fridge. However, the shared balcony lacks privacy and the look could use some sprucing up.
Service
5.0
The service left something to be desired, as staff seemed overwhelmed and had trouble communicating in English.
Location
10.0
The location is fantastic, within walking distance to the museum, riverside, night market, and many bars and restaurants.
Dining
5.0
Dining options were quite limited, with the breakfast setup being a bit of a joke as it was located in another building down the alley.
Facilities
6.0
Facilities felt a bit underwhelming and not very well-kept, but the ambiance from the balcony view was nice.
Parker
United Kingdom,
December
2024
7.4/10
My stay was enjoyable overall, thanks to the fantastic location that's just a short walk from the river and main attractions. The rooms were spacious and accommodated our needs well, but I wish there were better dining options available since breakfast was quite simple. The staff were helpful, but some services felt a bit disorganized. Overall, it's a good value for the price, but a few improvements wouldn't hurt.
Rooms
8.0
The quadruple room we had was spacious with two double beds, which was perfect for us. I really appreciated the cleanliness.
Service
6.0
While the staff were friendly, the service could be improved as we encountered some delays at check-in.
Location
9.0
The hotel is in a superb location, just a block from the riverfront and within walking distance to many attractions, including the royal palace.
Dining
5.0
Dining was very simple and in another building about 15 meters away, which felt a bit inconvenient. Options were limited.
Facilities
7.0
Facilities were decent, but nothing stood out as luxurious or particularly memorable. They need to enhance the dining experience.
Dennis
United Kingdom,
November
2024
9.0/10
The hotel has a great location, very close to major attractions and restaurants, making sightseeing easy. Our room was small but fine for the price, although it had some issues with bugs and power outages. The service was quite friendly, but there were moments where staff could be more attentive. Overall, while there are a few downsides, the value for money is decent given the circumstances.
Rooms
6.0
Our room was a little small, but it was adequate for the price. Unfortunately, it didn’t get much sunlight and had some bugs around. We had a quadruple room with two double beds, but it also faced frequent power outages.
Service
7.0
The service was friendly overall, with staff willing to help us carry our luggage. However, I noticed one staff member seemed more interested in her phone than assisting guests at times.
Location
8.0
The hotel's location is excellent for sightseeing, very close to major restaurants and bars. However, I felt a bit uneasy walking around after dark.
Dining
7.0
Dining options were good and there was lots of choice. I especially enjoyed the fruit salads, but the dining area was in another building a short walk away.
Facilities
6.0
The facilities were decent, but nothing particularly luxurious. It felt a bit basic in terms of amenities.
Henry
United Kingdom,
November
2024
7.6/10
I had a great stay at this hotel with an incredible view from the top floor. The staff was helpful in arranging transportation, which made getting around easy. However, my experience with one of the staff members at check-in was a bit negative, and that left a sour note. Overall, it's a good value for the price with comfy rooms and a fantastic location near attractions.
Rooms
8.0
The room was really comfortable and had excellent air conditioning. I enjoyed the fabulous views, even though I expected a balcony.
Service
6.0
Most of the staff were friendly and helpful, especially regarding transport and activities, but I had a startling experience with one staff member who banged on my door demanding money.
Location
10.0
The location is fantastic! It's just a short walk to the museum, riverside, and plenty of bars and restaurants.
Dining
5.0
Dining was somewhat disappointing. The breakfast options weren't great; the eggs were overcooked, though the coffee was enjoyable.
Facilities
7.0
I didn't really take advantage of the facilities, but they seemed to have a good range of options.
Isabella
United Kingdom,
November
2024
7.0/10
My stay at this hotel had its ups and downs. The location is fantastic, right in the center of Phnom Penh and very close to attractions like the Royal Palace. The rooms were mostly clean, but could use a bit more thorough cleaning, and the staff's friendliness varied a lot. Dining was decent, though not particularly impressive. Overall, it’s a good place if you're looking for value in a great area, but cleanliness could definitely use some improvement.
Rooms
7.0
The room was nice and clean overall, but there were some stains on the sheets and it could benefit from a deeper clean to remove old cobwebs.
Service
6.0
The staff were lovely and friendly, although there were moments where they seemed a bit surly and unhelpful, which was disappointing.
Location
9.0
The location is fantastic, right in the heart of Phnom Penh and very close to the Royal Palace and National Museum.
Dining
6.0
The dining was okay, with a particularly nice spot outside. However, overall it didn’t stand out much and could be improved.
Facilities
7.0
The facilities were decent but nothing extraordinary. It did have essential amenities that you would expect.
John
United Kingdom,
October
2024
7.2/10
I had a decent stay at the hotel, which was conveniently located near museums and restaurants. The rooms were generally okay, but a little less than what I expected. The staff was friendly and helpful, which made a positive impression. However, the dining experience left much to be desired, particularly the breakfast. Overall, the hotel provides reasonable value for money, but improvements in certain areas would be beneficial.
Rooms
7.0
The rooms were fine, though I was expecting something better based on pre-booking discussions. My friend's room had issues, but he didn't bother to change. I’d give them a 7.
Service
8.0
The service was impressively friendly and helpful, although I noticed some staff could be distracted at times. I would rate it an 8.
Location
9.0
The location was ideal for exploring the nearby museums and restaurants, which made getting around pretty easy. I felt safe during my time there. I’d rate it a 9.
Dining
5.0
Dining at the hotel wasn't great; the breakfast choices were lacking, and the quality was average. I’d give it a score of 5.
Facilities
7.0
The facilities were decent, but nothing stood out as exceptional. I’d give the facilities a score of 7.
Friendly staff
Poor dining options
Michael
United Kingdom,
October
2024
5.4/10
I recently stayed at this hotel and while I loved the location being close to the museum and the river, the rooms really left a lot to be desired. They were old, not clean, and felt cramped without any windows. The service was friendly but sometimes I felt like they were overwhelmed. All in all, the location is definitely a highlight, but I wouldn't say it was great value for money given the condition of the rooms.
Rooms
5.0
The rooms were old and not clean, lacking windows which made it hard to breathe at night since I prefer not using air conditioning. There was mould, ants, and lizards present, which was quite unsettling.
Service
6.0
The staff was mostly friendly and accommodating, but they did seem busy and sometimes unfriendly, which was a bit off-putting.
Location
9.0
The location was fantastic, being close to the museum, the river, and the Royal Palace. It was very accessible to shops and other key attractions.
Dining
5.0
The dining wasn’t impressive, with breakfast options being quite limited and not very appealing. The food quality could definitely be improved.
Facilities
5.0
Unfortunately, I didn’t really notice any standout facilities. The overall vibe was more focused on the simple basics rather than luxurious amenities.
Camila
United Kingdom,
October
2024
5.6/10
The hotel had some major issues, particularly with the rooms which were small, dirty, and noisy due to the street traffic. However, the location was excellent, close to the Royal Palace and other attractions. While the service was friendly and helpful, it felt a bit scattered at times. Overall, it wasn't the best experience, but the convenience of the location is definitely a plus.
Rooms
5.0
Unfortunately, the rooms were pretty cramped and dirty. There were spider webs in the corners, and the noise from the street was quite disruptive. The smell was off-putting too.
Service
6.0
The service had its ups and downs. Some staff members were very friendly and accommodating, helping us with inquiries, but it was hard to find them when needed.
Location
9.0
The location was fantastic, overlooking the royal palace and convenient for exploring the city, which was a major highlight of the stay.
Dining
5.0
The dining was quite average; it was okay but not outstanding. I was hoping for a bit more variety.
Facilities
5.0
Facilities were minimal and nothing to rave about. A better upkeep could improve the guest experience significantly.
Sophia
United Kingdom,
October
2024
8.4/10
I had a mixed experience at this hotel. On the upside, the location is brilliant with easy access to bars and restaurants, and the staff was professional and very helpful. However, the cleanliness of the rooms left much to be desired, as I found long black hair in both the bathroom and the bed sheets. The service was generally good, but I did encounter one staff member at check-in who was quite unfriendly.
Rooms
5.0
The rooms were spacious with two big comfortable double beds and great views, but unfortunately, they weren't clean, with long black hair found in the bathroom and on the sheets.
Service
8.0
The service overall was very professional and friendly, especially the staff who assisted with organizing transportation, which I greatly appreciated.
Location
9.0
The location is fantastic, situated in the city center and close to restaurants and the waterfront, making it easy to explore the area on foot.
Dining
6.0
I didn't have an extensive dining experience as I only had breakfast, which was quite basic with limited selection.
Facilities
6.0
The hotel amenities were okay, but not exceptional. I felt there could have been more to offer.
Christopher
United Kingdom,
October
2024
7.8/10
I had a mixed experience at this hotel. The location is fantastic, being very close to the royal palace and the river, and the service was exceptional, with friendly staff who went out of their way to help. However, the rooms felt a bit cramped, and the noise from the street made it hard to sleep at night. Overall, it’s a good value for the money if you're focused on location and service.
Rooms
7.0
The rooms were tight but comfy with decent ceiling height. The bathroom was well-equipped, which I appreciated. However, I did notice some noise at night from outside.
Service
10.0
The service here was outstanding! The staff helped me book a bus and rent a scooter, and they were incredibly professional, the best I've encountered in all of Cambodia.
Location
9.0
The location is a definite plus! It’s right next to the royal palace and the river, making it easy to walk to many restaurants and attractions. Just be prepared for the street noise.
Dining
6.0
Dining was okay, as it was located in another building that's a short walk away. The breakfast had decent options but nothing memorable.
Facilities
7.0
The facilities were pretty standard for the price; nothing luxurious, but it served my needs well.
Jacob
United Kingdom,
October
2024
8.2/10
I recently stayed at this hotel and found it to be a great value for the price. The location is fantastic, right in the city center and close to many restaurants and attractions. The rooms were clean with stunning views, but I was surprised to find only one power outlet. The service was friendly, although it was sometimes hard to find someone at the reception due to the busy tuk tuk drivers outside. Overall, a lovely stay but just a few minor inconveniences.
Rooms
8.0
The rooms were comfy and clean with fabulous views; however, only one power outlet was a bit inconvenient.
Service
7.0
While the staff was friendly and willing to help, I encountered difficulty finding someone to assist me, especially when I needed bus tickets.
Location
10.0
The location is superb, walking distance to the river and many attractions, making it a great choice.
Dining
5.0
Breakfast was pretty basic, with just a few slices of toast provided, which was a bit disappointing.
Facilities
7.0
Facilities were decent, but nothing stood out as exceptional during my stay.
Isaac
United Kingdom,
September
2024
9.2/10
I had a mixed experience at this hotel. The location is fantastic, within walking distance to major attractions and right by the river. While the rooms were spacious and clean, I was disappointed with the service, especially the lack of responsiveness from staff. The dining options could definitely use improvement as well, which affected my overall impression.
Rooms
7.0
The rooms were spacious, clean, and included a good hot shower, but they lacked coffee or tea making facilities.
Service
5.0
Service was lacking; it was hard to find staff and some were rude when handling payment issues.
Location
9.0
The location is superb, just a short walk from the Royal Palace and the National Museum, and has a nice view from the room.
Dining
5.0
The dining experience was not satisfactory, with limited options and out of the way breakfast service.
Facilities
6.0
Facilities were basic, and more amenities would have been nice.